Shipping policy

Thank you for shopping with us!

We strive to process and deliver your orders as quickly as possible.

Order Processing

• All orders are processed within 1–2 business days after payment is confirmed.
• Orders are not processed or shipped on Sundays or public holidays.

Shipping Time

• We deliver orders within 5–7 working days from the date of dispatch.
• Delivery times may vary depending on your location and unforeseen circumstances such as weather conditions, courier delays, or high order volumes.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS (where available) to track your shipment.

Delivery Attempts

• Our delivery partners may attempt delivery more than once. If delivery is unsuccessful due to an incorrect address or the recipient being unavailable, additional shipping charges may apply for re-delivery.

Delays

While we make every effort to deliver your order within the estimated timeframe, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.